• It brings parties together - as soon as possible
• It encourages the parties to take reponsibility to find and agree their own solutions
• It substantially reduces the real and hidden costs of disputes

• It resolves most disputes quickly and effectively
• It rebuilds working relationships
• it helps organisations to retain valuable staff
• It reduces stress and sickness absence

Sarah Crayford Brown demonstrates what might happen in a workplace mediation with the help of professional actors.

• Mediation works - In over 90% of our cases the issues are resolved fully or there is partial resolution. 
• Timely - The majority of our 2 party mediations are resolved in a single working day and within a few days or weeks of the initial call to us. 
• We are cost effective - We reduce or eliminates the hidden and real costs of unresolved conflict including: lost productivity; managers and staff time spent on formal grievance and disciplinary procedures; sickness absence and Employment Tribunals and their associated costs