Phone: 07932 150453
Mediation
Mediation is a confidential, voluntary and informal way of resolving disputes using an independent third party to assist the parties to examine the causes behind their conflict and find a joint resolution
Is Mediation right for you?
Not sure if mediation is appropriate for your situation? I'm always happy to have a call to talk it through. Below are some thoughts about the benefits of using mediation and when it might be helpful.
The Magic of Mediation
Mediation works - In around 90% of our cases the issues are resolved fully or there is partial resolution and a way forward.
Timely - The majority of our 2 party mediations are resolved within 1- 2 working days and within a few days or weeks of your initial call.
Its cost effective - Mediation reduces the hidden and real costs of unresolved conflict: lost productivity; managers and staff time spent on formal grievance and disciplinary procedures; sickness absence and Employment Tribunals and their associated costs
Mediation Benefits
It brings parties together - to talk through the issues in a safe and confidential space.
It encourages the parties to take responsibility the mediator assists them to find and agree their own solutions.
It rebuilds working relationships
it helps organisations to retain valuable staff
It resolves most disputes quickly and effectively
It substantially reduces the real and hidden of disputes
It reduces stress and sickness absence
Team Mediation
When a Team is in conflict, the individuals, productivity and the organisation suffers.
Mediation is an effcteive approach in resolving team conflict and can be supported with team workshops and other support to help get the team back to its best.
Proactive Mediation
Concerned that conflict is likely to arise between two or more individuals who are about to start working together?
I offer proactive mediation - an opportunity for individuals to talk through their concerns, preferred working style, triggers and agree what they will do if they feel upset by the other person - all before anything goes wrong!
The impact of mediation
On an individual
"Please can I extend my sincere and warmest thanks for the tremendous support and guidance you offered throughout the day. Your clarity and warmth were a perfect combination to ensure I felt safe to articulate my position and yet feel strong and calm to hear what X wanted to say. I feel really privileged to have had this opportunity to explore the misunderstandings and start to build something good and (I hope) enduring. I would recommend this approach of mediation for any of my colleagues as a healthy way to resolve issues because it's such a winning experience for everyone."
The impact of mediation
On a manager and their team
"I’d like to finish with a personal thank you. I found yesterday hugely helpful, not only in bringing the team together but in how I reflect and approach situations. It was also a relief to get some things off my chest."