Mediation - online & in-person options now available

Mediation is now a well recognised way of resolving conflict 

Mediation Benefits

  • It brings parties together - as soon as possible
  • It encourages the parties to take reponsibility to find and agree their own solutions
  • It substantially reduces the real and hidden costs of disputes

More Benefits

  • It resolves most disputes quickly and effectively
  • It rebuilds working relationships
  • it helps organisations to retain valuable staff
  • It reduces stress and sickness absence

What is Mediation?

Mediation is a confidential, voluntary and informal way of resolving disputes using an independent third party to assist the parties to examine the causes behind their conflict and find a joint resolution

Watch a live mediation


Sarah Crayford Brown demonstrates what might happen in a workplace mediation with the help of professional actors.


Why mediate? 


  • Mediation works - In over 90% of our cases the issues are resolved fully or there is partial resolution. 
  • Timely - The majority of our 2 party mediations are resolved in a single working day and within a few days or weeks of the initial call to us. 
  • We are cost effective - We reduce or eliminates the hidden and real costs of unresolved conflict including: lost productivity; managers and staff time spent on formal grievance and disciplinary procedures; sickness absence and Employment Tribunals and their associated costs

Interested in qualifying as a Workplace Mediator?

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Call or email Sarah

Online Mediation Training

Qualify as a mediator now

New programme dates

6 day programmes

1st/2nd/3rd & 8th/9th/10th

August 2023

UEL Stratford London


21st/22nd/23rd & 28th/29th/30th November 2023

Heywood House, Westbury, Wiltshire


2 day programmes

1st & 2nd August 2023

UEL Stratford London


21st & 22nd November 2023

Heywood House Westbury Wiltshire


Full & Introductory Programmes

£750 (Introductory)  & £1,595 (Full)  

Conflict Coaching

Watch a Mediation Unfold...

Working with The University of East London Sarah produced a film that demonstrates what happens in mediation. Click the picture below to view the film.




Awarding Body 


"The delivery and the assessment of the course were exemplary.”


Feedback from OCN London - Quality Review







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