Mediation in the Workplace is committed to providing the highest level of service to all of its learners; policies and procedures are in place should you become dissatisfied with the service provided.

If you have any questions or concerns about the way in which the mediation programme is being delivered, please inform Sarah Crayford Brown, at the earliest opportunity, so that your concerns can be addressed.


Copies of the following policies and procedures are available :

• Access to Fair Assessment Policy  

• Complaints Policy

• Appeals Policy

• Equality and Diversity Policy

• Malpracice / Maladministration Policy

• Data Protection Policy



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    07932 150453  /  01249 446906

Call or email Sarah   sarah@mediationintheworkplace.co.uk

Online Mediation Training

Qualify as a mediator now

New programme dates

6 day programmes

1st/2nd/3rd & 8th/9th/10th

August 2023

UEL Stratford London


21st/22nd/23rd & 28th/29th/30th November 2023

Heywood House, Westbury, Wiltshire


2 day programmes

1st & 2nd August 2023

UEL Stratford London


21st & 22nd November 2023

Heywood House Westbury Wiltshire


Full & Introductory Programmes

£750 (Introductory)  & £1,595 (Full)  

Conflict Coaching

Watch a Mediation Unfold...

Working with The University of East London Sarah produced a film that demonstrates what happens in mediation. Click the picture below to view the film.




Awarding Body 


"The delivery and the assessment of the course were exemplary.”


Feedback from OCN London - Quality Review







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