Mediation in the Workplace is committed to providing the highest level of service to all of its learners; policies and procedures are in place should you become dissatisfied with the service provided.

If you have any questions or concerns about the way in which the mediation programme is being delivered, please inform Sarah Crayford Brown, at the earliest opportunity, so that your concerns can be addressed.


Copies of the following policies and procedures are available :

• Access to Fair Assessment Policy  

• Complaints Policy

• Appeals Policy

• Equality and Diversity Policy

• Malpracice / Maladministration Policy

• Data Protection Policy



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