All of the training is designed and delivered by Sarah Crayford Brown, drawing on her experience as a practicing workplace mediator for 10 years; as a lawyer for 21 years; as a manager for 18 years; and as a trainer with 20 years experience. See what the clients say.
These are available as in-house or public programmes. Both programmes have been designed to provide delegates with a prcatical programme that ensures that they leave with the skills and confidence to go and make immediate use of mediation in their teams and wider organisations. Mediation in the Workplace Ltd is proud to be a recognised centre with OCN London for the delivery of the national mediation qualifications.
“I thoroughly enjoyed the course and now feel I not only have the skills necessary to act as a mediator within my workplace, but also if I were to set up independently and provide either paid or voluntary mediation services. The course is engaging and well delivered, with Sarah adept at understanding individual learning needs whilst offering vast experience as an experienced mediator herself. I now feel that I have a good understanding of the causes of conflict, the different types and styles of mediation and the skills required as a mediator, to get involved and help resolve workplace conflict.' Philip Pyle, NSCP
Equip your managers with the confidence to use mediation skills in their teams - also available as a 1 day workshop or as an in-house programme with or without accrediation.
The importance of good people skills for managers have long been recognised as research shows that over 40% of staff leave their jobs due to bad management.
Equip your managers with the skills to help team members who get into entrenched conflict and the tools to prevent disputes with others becoming entrenched.
Ensure your managers understand the real cost of unresolved conflicts and what to do about them.
Please give us a call or email Sarah firstname.lastname@example.org
New programmes starting 17th June / 24th July / 9th September 2020
£375 (Introductory) & £1,125 (Full)
'Working with The University of East London Sarah produced a film that helps to understand what happens in mediation.
"The delivery and the assessment of the course were exemplary.”
Feedback from OCN London - Quality Review