Much more than just Training

We offer a bespoke training service on all conflict related issues and will work with you to make the training relevant to your particular company's needs. Some suggestions for training sessions include:

Why use Mediation in the Workplace?

All of the training is designed and delivered by Sarah Crayford Brown, drawing on her experience as a practicing workplace mediator for 10 years; as a lawyer for 21 years;  as a senior manager for 18 years; and as a trainer with 20 years experience. See what the clients say.

Find out more about the 2 programmes on offer:

Workplace Mediation 6 day programme.pdf
Adobe Acrobat document [1.1 MB]
Workplace Mediation 2 day programme.pdf
Adobe Acrobat document [1.2 MB]

Nationally Recognised Qualifications in Mediation

These are available as in-house or public programmes. Both programmes have been designed to provide delegates with a prcatical programme that ensures that they leave with the skills and confidence to go and make immediate use of mediation in their teams and wider organisations. Mediation in the Workplace Ltd is proud to be a recognised centre with OCN London for the delivery of the national mediation qualifications.

Testimonial from a delegate

I just wanted to make contact as I have been out mediating a dispute and so re read the pack you gave me when I completed the qualification. It’s excellent stuff! I’m trying to build up my work - just going 100% freelance - and really have you to thank for fully inspiring me back on 2017 when I did the course! Warmest regards, Fiona x

Other conflict training available including:

An Introduction to Mediation

Equip your managers with the confidence to use mediation skills in their teams - also available as a 1 day workshop or as an in-house programme with or without accrediation.

Positive people skills for managers

The importance of good people skills for managers have long been recognised as research shows that over 40% of staff leave their jobs due to bad management.

Entrenched Conflict  - advanced skills

Equip your managers with the skills to help team members who get into entrenched conflict and the tools to prevent disputes with others becoming entrenched.


Conflict Costs!  - what you can do

Ensure your managers understand the real cost of unresolved conflicts and what to do about them.



 All workshops are designed bespoke for your particular needs

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