Interested in qualifying as a Workplace Mediator?

There are 2 options to gain a recognized national qualification

Option 1 - 6 Day Programme - Mediation Theory and Practice

Aimed at:

  • HR professionals and others with advanced skills in the field of conflict resolution who would like to have their existing mediation skills recognised through the achievement of a nationally recognised qualification
  • Managers who want to become skilled mediators for the benefit of their organisation
  • Others who are seeking a mediation qualification as a development opportunity and wish to enhance their employment opportunities and prospects



Option 2 - 2 Day Programme - Award in Understanding Mediation

Aimed at:

  • HR professionals who want to understand and develop mediation within their organisations
  • Managers who want to use mediation skills for the benefit of their team and organisation
  • Others who are seeking a development opportunity to enhance their employment prospects






Why come to Mediation in the Workplace?

The quality of our trainers

Shortlisted for Mediator Trainer of the Year 2020 in the National Mediation Awards


We believe that the quality of the training is usually determined by the quallity of the trainer - Our programmes are personally led by Sarah Crayford Brown, a practicing workplace mediator since 2007. Sarah has extensive experience including: 

  • As an internal mediator and as an external independent mediator; 
  • Awarded Independent Mediator of the Year 2014 and Mediator Champion of the Year 2015 in the National Mediation Awards;
  • Author - contributed a chapter on using mediation to resolve workplace bullying in The Handbook of Dealing with Workplace Bullying (2015). 

Sarah is widely experienced including:

  • Working with the pubic, private and charity sectors;
  • Setting up a mediation service;
  • Mediating group mediaton and 2 party mediations;
  • Delivering over 20 mediation training programmes; 
  • Previous experience as a senior manager;
  • Is trained as a workplace investigator; and
  • Is also trained and practices as a skilled conflict coach.


The ratio of delegate to trainer

To learn most effectively during the practical aspect of the 6 day programme, we believe that the ratio of delegate to trainer is key so for groups of 8 or more delegates, Sarah works with another skilled and practicing workplace mediator.

The support after the programme

We offer support personal to delegates in the period after the programme - whether this is help in understanding the written assessment or in how to put the new skills into practice.

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