Sarah Crayford Brown - Director

Sarah qualified as a barrister in 1988 and is an accredited mediator and a coach with over 20 years of experience of working within the public sector. Sarah was a senior manager for 17 years and was responsible for implementing substantial organisational change within the Crown Prosecution Service.  As part of the senior management team, Sarah was responsible for managing a unit of prosecutors and support staff as well as the associated court work and casework.


Sarah seized an opportunity to train as an in-house mediator in 2007 and has since mediated with staff at all levels from senior managers to administrative grads.


Sarah’s passion for mediation and her experience and confirmation of it as an effective means of resolving conflict led her to set up Mediation in the Workplace Ltd, a company which specialises in all aspects of conflict resolution including mediation; workplace investigations; training and coaching.


Sarah delivers the National Mediation qualifications and her company is a recognized centre for its delivery.


Sarah was the winner in the ‘Independent Mediator of the Year’ category of the National Mediation Awards 2014 and has contributed a chapter examining the use of mediation in The Handbook of Dealing with Workplace Bullying (2015). Sarah has been awarded ‘Mediation Champion of the Year’ in the National Mediation Awards 2015.


Sarah is involved in teaching children about conflict resolution and over the last few years has set up a number of peer mediation schemes in her local primary schools. Sarah also volunteers as a mentor for troubled teenagers in her local secondary schools.


Sarah is also a partner at Conflict Masters with Alison Bennett 

PMA National Mediation Awards 2015

Sarah was awarded ' Independent Mediator of the Year ' in the National Mediation Awards 2014 and 'Mediation Champion of the Year' in the National Mediation Awards 2015

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    07932 150453  /  01249 446906

Call or email Sarah

Online Mediation Training

Qualify as a mediator now

New programme dates:

10th/11th/12th &17th/18th/19th January 2022

8th/9th; 15th/16th & 22nd/23rd March 2022

Full & Introductory Programmes

£595 (Introductory)  & £1,495 (Full)  

Conflict Coaching

Watch a Mediation Unfold...

Working with The University of East London Sarah produced a film that demonstrates what happens in mediation. Click the picture below to view the film.




Awarding Body 


"The delivery and the assessment of the course were exemplary.”


Feedback from OCN London - Quality Review







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