An award-winning company specializing in mediation, conflict coaching and mediation training - online options also available 

Our aim is to always offer you a personal service that is bespoke to your particular needs and as a small company we are able to adapt and flex to suit you. We offer a range of services including advice, mediation, facilitated conversations and investigations to help you to find a solution to your conflict.  We also deliver accredited mediation programmes and other training options to upskill you and your staff; as well as coaching to help individuals to change behaviour and/or move on from a conflict. Please give us a call or send an email and Sarah will be delighted to come back to you and talk through your needs and some possible options. Find out more.

Online Mediation & Facilitated Conversations available now


Mediation Qualifications and other Training Workshops - online options also available

Conflict Coaching - online coaching and training available now

Facilitated Conversations

Looking for a fast and effective way to resolve a recent conflict?

Creative Conflict Resolution workshops

Interactive workshop using actors - virtual option now available 

         BOOK NOW FOR MEDIATION TRAINING DATES TO SUIT YOU                    Shortlisted for Mediation Trainer of theYear 2020 in The National Mediation Awards

Now booking for 2022 and 2023

"The delivery and assessment of the course via Zoom worked well with no problems encountered. The assessment process was exemplary including the assessment of the practical tasks. The Assessors’ feedback was exemplary and included positive and constructive points on learner achievement as well as effective developmental detail.” Feedback from OCN London - Quality Engagement Report July 2020

Why come to us?

We are an established company, with an experienced team, offering you a full range of bespoke services.

We want to help you to find the best solution for your concerns.  We offer a free and without obligation discussion of the potential options that you could explore and their pros and cons.

Expert quality  Training 

Award winning Mediator

The Director of Mediation in the Workplace explains the power of mediation

A happy mediation client

'Please can I extend my sincere and warmest thanks for the tremendous support and guidance you offered throughout the day. Your clarity and warmth were a perfect combination to ensure I felt safe to articulate my position and yet feel strong and calm to hear what X wanted to say. I feel really privileged to have had this opportunity to explore the misunderstandings and start to build something good and (I hope) enduring. I would recommend this approach of mediation for any of my colleagues as a healthy way to resolve issues because it's such a winning experience for everyone.’  Mediation client 

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    07932 150453  /  01249 446906

Call or email Sarah

Online Mediation Training

Qualify as a mediator now

New programme dates

6 day programmes

15th/16th/17th & 22nd/23rd/24th November 2022

7th/8th/9th & 14th/15th/16th February 2023

2 day programmes

15th & 16th November 2022

7th & 8th February 2023

Full & Introductory Programmes

£595 (Introductory)  & £1,495 (Full)  

Conflict Coaching

Watch a Mediation Unfold...

Working with The University of East London Sarah produced a film that demonstrates what happens in mediation. Click the picture below to view the film.




Awarding Body 


"The delivery and the assessment of the course were exemplary.”


Feedback from OCN London - Quality Review







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