Programme dates
1st/2nd/3rd & 8th/9th/10th
August 2023
UEL Stratford London
and
21st/22nd/23rd & 28th/29th/30th November 2023
Heywood House, Westbury, Wiltshire
Day 1
Introductions and an induction to the qualification and the programme
Conflict – understanding the theory and the psychology
Mediation – understanding the process and watch a mediation demonstrated by the tutor and actors
Exploring the key skills required to mediate
Examining where mediation fits within the modern workplace
Exploring the pros and cons of mediation?
How to help individuals and organisations to understand and use mediation
Day 2
Mediation – exploring the different types of mediation available
The mediator’s role and a useful structure for mediation
Co-mediation
Practical – Delegates have a go at their first mediation as co-mediators
Managing concerns and challenges
Exploring what a good outcome to mediation might be
Day 3
Conflict strategies – looking at what causes it and what gets in the way of us resolving it.
Mediation – moving to solo mediation
Practical tips and techniques for carrying out mediation effectively
Understanding how to adapt your approach to each individual party’s needs and behaviour
Practical – Delegates have a go at their first solo mediation
Day 4
Practical – Delegates finish their first solo mediation
Building your toolkit of practical skills and techniques
Mediation agreements - exploring the options
Transformative mediation – how to achieve long term behaviour change
Day 5
Prejudice, Equality and Diversity – managing yourself and others during mediation
Managing high conflict
Practical - Assessment - solo mediation
Using mediation skills in the workplace – what are the options and why it can be so powerful
Day 6
Practical – Assessed solo mediations concluded
Adopting a strategy and managing the practicalities of setting up and closing mediation
Internal mediator v External mediator – exploring the positive and challenges of each
The written portfolio – managing concerns and discussing expectations
What next and how to make the best use of your new skills
“I would strong recommend this excellent course, which was very thorough and well planned, and resulted in highly rewarding personal development in the various aspects of mediation.”
Guy Price - Delegate
Call or email Sarah sarah@mediationintheworkplace.co.uk
New programme dates
6 day programmes
1st/2nd/3rd & 8th/9th/10th
August 2023
UEL Stratford London
and
21st/22nd/23rd & 28th/29th/30th November 2023
Heywood House, Westbury, Wiltshire
2 day programmes
1st & 2nd August 2023
UEL Stratford London
and
21st & 22nd November 2023
Heywood House Westbury Wiltshire
£750 (Introductory) & £1,595 (Full)
Working with The University of East London Sarah produced a film that demonstrates what happens in mediation. Click the picture below to view the film.
"The delivery and the assessment of the course were exemplary.”
Feedback from OCN London - Quality Review