2 Day Programme

Understanding Mediation


27th and 28th November 2017 - Guyers House Hotel - Corsham (near Bath)

About the Programme

The programme covers a full mix of teaching, partner work, group discussion and practical exercises to fully explore mediation and cement your learning.  You will also have the opportunity to take part in at least 2 mediations during the programme.  The outline below highlights the key areas that are covered during the programme but is not limited to these.  The theory and practical discussions are all supported with anonymized examples from the tutors’ own mediation experience.  We believe that you learn greatly from being a party ‘receiving’ mediation so all delegates will also have this opportunity during the programme.

Day 1

  • Introductions and an induction to the qualification and the programme
  • Conflict – understanding the theory and the psychology
  • Mediation – understanding the process and watch a mediation demonstrated by the tutor and actors
  • Exploring the key skills required to mediate
  • Examining how mediation fits with other forms of conflict resolution
  • Exploring the pros and cons of mediation?
  • How to help individuals and organisations to understand and use mediation

Day 2

  • Mediation – exploring the different types of mediation available
  • The mediator’s role and a useful structure for mediation
  • Co-mediation
  • Prejudice - managing yourself and others during mediation
  • Practical – Assessed mediation as co-mediators
  • Managing concerns and challenges
  • Exploring what a good outcome to mediation might be
  • The written portfolio – managing concerns and discussing expectations
  • What next and how to make the best use of your new skills


This programme is designed as an introduction to mediation; if you want to further develop your skills we recommend that you consider the 6 day programme – Mediation Theory and Practice – which provides delegates with the opportunity to deepen their understanding of conflict and the different types of mediation.  It also focusses on helping delegates to develop their skills and techniques as solo mediators.

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    07932 150453  /  01249 859417

Please give us a call to see if we can help or email Sarah   sarah@mediationintheworkplace.co.uk

New Mediation Training Dates

Corsham (near Bath) - 6 day programme

27th/28th November; 4th/5th & 11th /12th December 2017

Corsham (near Bath) - 2 day programme

27th/28th November 2017

London - UEL - Stratford

5th/6th/7th & 19th/20th/21st March 2018

Don't just take our word for it....

'10 out of 10! Thank you both for a really thought provoking and energising course.  It was great to learn from you and meet like-minded folk.'  Louise Carver - Mediation Training Programme Delegate 

Awarding Body 


"The delivery and the assessment of the course  were exemplary.”


Recent feedback from OCN London - 

Quality Engagement Report October 2017







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