Mediation is an informal but structured way of resolving disputes using an independent third party who assists the parties to discuss and examine the issues behind the conflict and agree a mutually acceptable way forward.

Restoring Productive

Working Relationships

· Resolve disputes quickly and efficiently

· Cut the real and hidden costs of disputes

· Rebuild working relationships

· Reduce stress and sickness absence

· Retain valuable staff

Training and other services

We also offer a workplace investigation service plus a range of training workshops and one-to-one coaching on conflict management issues.

It works - In a recent study* 88% of respondents who had used mediation said that it had resolved the issues          in question completely or partly.

It’s quick - the majority of workplace mediations are concluded within one working day.

It’s cost effective* - mediation can reduce or eliminate the costs of disputes caused by:

         Loss of productivity

         Managers’ and staff time spent on formal grievance          procedures

         Sickness absence

         Taking cases to the Employment Tribunal

            *CIPD Workplace Mediation – How employers do it

© Mediation in the Workplace Ltd - The Chestnuts, 21 Erleigh Drive, Chippenham, Wiltshire, SN15 2NQ - Tel: 01249 859417