Mediation for Managers

 > HR professionals who want to understand and develop mediation within their organisations
 > Managers and business owners who want to introduce mediation skills for the benefit of their teams and organisation
 > Individuals who are seeking a development opportunity to enhance their employment opportunities and prospects

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This programme is designed as an introduction to mediation; if you want to obtain the
recognised industry level of training for a workplace mediator, we recommend that you
consider the 6-day programme – Mediation Theory and Practice – which provides delegates
with the opportunity to deepen their understanding of conflict and mediation. It also
focusses on helping delegates to develop their skills and techniques as solo mediators.

The programme covers a full mix of teaching, partner work, group discussion and practical
exercises to fully explore mediation and cement your learning. You will also have the
opportunity to take part in 2 mediations during the programme. The outline below highlights
the key areas that are covered during the programme but is not limited to these. The theory
and practical discussions are all supported with anonymized examples from the tutors’ own
mediation experiences. We believe that you learn greatly from being a party ‘receiving’
mediation so all delegates will also have this opportunity during the programme.