These are available as in-house or public programmes. The programmes have been designed to provide delegates with a prcatical programme that ensures that they leave with the skills and confidence to go and make immediate use of mediation in their teams and wider organisations.
“I thoroughly enjoyed the course and now feel I not only have the skills necessary to act as a mediator within my workplace, but also if I were to set up independently and provide either paid or voluntary mediation services. The course is engaging and well delivered, with Sarah and John adept at understanding individual learning needs whilst offering vast experience as experienced mediators themselves. I now feel that I have a good understanding of the causes of conflict, the different types and styles of mediation and the skills required as a mediator, to get involved and help resolve workplace conflict.' Philip Pyle, NSCP
Equip your managers with the confidence to use mediation skills in their teams - also available as a 1 day workshop or as an in-house programme with or without accrediation
The importance of good people skills for managers have long been recognised as research shows that over 40% of staff leave their jobs due to bad management.
Equip your managers with the skills to help team members who get into entrenched conflict and the tools to prevent disputes with others becoming entrenched.
Ensure your managers understand the real cost of unresolved conflicts and what to do about them.
Please give us a call to see if we can help or email Sarah - email@example.com
6th/7th/8th & 20th/21st/22nd June 2017
14th & 15th June 2017
'10 out of 10! Thank you both for a really thought provoking and energising course. It was great to learn from you and meet like-minded folk.' Louise Carver - Mediation Training Programme Delegate