Facilitated Conversations Training

New workshop introduced in response to the recent interest and demand


The ability to help others to resolve and move on from a dispute is a key skill for HR professionals and managers in all modern workplaces.  So much time and resource is wasted on conflicts that are based on people's  misunderstandings or misperceptions and are allowed to fester and grow.  This training helps delegates to understand how to act quickly when a dispute occurs and what to do to help the parties involved to recognize how the conflict developed and to take ownership for finding a way forward upon which they can all agree.


Who is it for?

This  training is for HR professionals, managers and others who want to develop their skills and confidence to resolve disputes within their teams or organizations quickly and effectively as and when they arise.



What does it cover?

  • What happens when we are in conflict
  • Why a facilitator can make a real difference
  • How to facilitate a conversation
  • Practice at facilitating a conversation



Why attend?

  • Come away with the confidence to put your new skills into immediate practice
  • Save time and resources for yourself and others
  • Delivered by an award winning workplace mediator


Delivered in-house - 1 day of  training - £75 per delegate* 


*based on 12 delegates - cost may vary with fewer delgates. The training can alsobe delivered over 2 days and designed bespoke to your particular organization's needs.

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    07932 150453  /  01249 446906

Please give us a call to see if we can help or email Sarah   sarah@mediationintheworkplace.co.uk

New Training Dates

6 day programme at Whitley Near Bath 

3rd/4th - 10th/11th - 17th/18th February 2020

2 day programme at Whitley Near Bath 

9th and 10th December 2019

3rd and 4th February 2020

Watch a Mediation Unfold...

'Working with The University of East London Sarah produced a film that helps to understand what  happens in mediation.




Awarding Body 


"The delivery and the assessment of the course  were exemplary.”


Feedback from latest OCN London - 

Quality Engagement Report 







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