A facilitated discussion can often resolve a dispute before it develops into a more serious conflict
Sometimes people just need a little help to move past a dispute that is getting in the way of a good working relationship or productivity. So often these disputes arise from a misunderstanding or misperception. A facilitated conversation gives the parties an opportunity to sit down with a third party, as the facilitator, in an informal meeting and talk through the issues and agree a way forward. It uses the mediation skills and techniques but is usually completed in a shorter period of time. It is particularly suitable for disputes that have recently arisen.
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'Working with The University of East London Sarah produced a film that helps to understand what happens in mediation.
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