Sarah Crayford Brown - Director

Sarah qualified as a barrister in 1988 and is an accredited mediator and a coach with over 20 years of experience of working within the public sector. Sarah was a senior manager for 17 years and was responsible for implementing substantial organisational change within the Crown Prosecution Service.  As part of the senior management team, Sarah was responsible for managing a unit of prosecutors and support staff as well as the associated court work and casework.


Sarah seized an opportunity to train as an in-house mediator in 2007 and has since mediated with staff at all levels from senior managers to administrative grades.


Sarah’s passion for mediation and her experience and confirmation of it as an effective means of resolving conflict led her to set up Mediation in the Workplace Ltd, a company which  specialises in all aspects of conflict resolution including mediation; workplace investigations; training and coaching.


Sarah delivers the National Mediation qualifications and her company is a recognized centre for its delivery.


Sarah was the winner in the ‘Independent Mediator of the Year’ category of the National Mediation Awards 2014 and has contributed a chapter examining the use of mediation in The Handbook of Dealing with Workplace Bullying (2015). Sarah has been awarded ‘Mediation Champion of the Year’ in the National Mediation Awards 2015.


Sarah is involved in teaching children about conflict resolution and over the last few years has set up a number of peer mediation schemes in her local primary schools.  Sarah also volunteers as a mentor for troubled teenagers in her local secondary schools.


Sarah is also a partner at Conflict Masters along with Alison Bennett 

PMA National Mediation Awards 2015

Sarah was awarded ' Independent Mediator of the Year ' in the National Mediation Awards 2014 and 'Mediation Champion of the Year' in the National Mediation Awards 2015


We like the flexibility of working with associates who also bring their experience in other areas to Mediation in the Workplace.

Our Key Associates Are:

Alison Bennett - Fly Higher Coaching

Alison and Sarah work in partnership with Mediation in the Workplace as Conflict Masters to deliver highly interactive and effective training in the workplace conflict area. 

What our clients say:

“Rarely, if ever, have I learnt something so valuable in such a short space of time”
Amanda Beesley, Case Manager / Occupational Therapist, Independent
Living Solutions

'The actors were really helpful (even though scary at first) facilitation by Sarah and Alison excellent.' Delegate on Workplace Mediation Skills Mach 2013.

John Sephton - CardenSephton

Sarah and John launched the new national qualification in Mediation Theory and Practice this year.

Some happy delegates:

'Sarah and John worked extremely well together , and delivered a very detailed, focussed and interesting course, with a well balanced blend of theory and practical training.' Guy Price  - Delegate on Mediation Theory and Practice Programme June 2013

'I have no hesitation in endorsing Sarah and John as trainers for the course unequivocally andI have already recommended it to others.'  Lindi Withy - Delegate on Mediation Theory and Practice Programme June 2013

More about John

Emma Caplan - Proactive Productions

Emma works with Sarah to provide the right professional actors so that we can bring the training to life and enhance the learning.


'All was great, very much enjoyed and learned so much.  The actors were fantastic'.  Delegate - Management Developement Workshop

'Actors!! Watching them really makes you think and learn.'   Delegate - Management Developement Workshop

More about Emma

Facebook Twitter Google+ YouTube LinkedIn


    07932 150453  /  01249 859417

Please give us a call to see if we can help or email Sarah -

New Mediation Training Dates

London - 6 day programme

6th/7th/8th  & 20th/21st/22nd June 2017

Corsham (near Bath) - 2 day programme

14th & 15th June 2017

Don't just take our word for it....

'10 out of 10! Thank you both for a really thought provoking and energising course.  It was great to learn from you and meet like-minded folk.'  Louise Carver - Mediation Training Programme Delegate 







Print Print | Sitemap
© Mediation In The Workplace, LTD